Urgent requests should not become chaos
Capture the order, assign it to a worker and close it with a clear calculation. Review call history and calls-to-orders conversion separately.
- 1Capture the request straight away
- 2Calculate the order at once
- 3Review the path from call to order
Capture the request straight away
Create an order with the description, address, priority and client contacts. It then moves through your chosen work status.
Calculate the order at once
The order records the amount, supplies, worker payment and cash or non-cash payment.
Review the path from call to order
Telephony history gathers calls and available recordings, while the report shows how many contacts led to orders.
Control over fast-moving work
Orders keep requests from disappearing, telephony provides call context, and analytics shows the result for the period you choose.
Priority and dispatch
Run an order from creation to completion and make it available for a worker to accept.
Open OrdersRequest history
Review the history and open available call recordings.
Open TelephonyOrder results
Review finance, order quality and employee metrics for the selected period.
Open Analytics