AstraCRM
Appliance repair

Run repairs from the request to the parts calculation

The request, warehouse items, cost and call history stay close together. There is no need to rebuild the story from separate places.

  1. 1Set up the order before diagnostics
  2. 2Add parts to the order
  3. 3Return to the conversation
1Stage 1

Set up the order before diagnostics

Capture the client, address, description and service category. Add items and finance to the order when the work becomes clear.

Open Orders
2Stage 2

Add parts to the order

Items come from the catalog. The warehouse tracks stock, reservations and deductions using your company rules.

Open Warehouse
Add parts to the order
portal.astracrm.pro/warehouse
3Stage 3

Return to the conversation

Call history helps you return to the recording. Recorded calls can have a transcript and AI summary once processing is complete.

Open Telephony
Return to the conversation
portal.astracrm.pro/telephony
Used every day

Tools for repair work

Warehouse and telephony support the order. Each area works on its own and stays useful for the technicians' daily work.

Parts and stock

Maintain a catalog, warehouse documents, reservations and deductions for order items.

Open Warehouse

Order cost

The amount, supplies, worker payment and profitability live in one calculation.

Open Orders

Call context

Open recordings and transcripts when they are available, then find the needed conversation in call history.

Open Telephony

Run your service business on one platform

Orders, scheduling, clients, team and analytics in a single account. Setup takes a few minutes, and the first 30 days are free.

30-day free trial. No credit card required.